Emirates is now offering free health cover to passengers.
Emirates has become the first airline in the world to offer health cover against COVID-19.
The airline has announced that it will cover medical expenses up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days should a passenger be diagnosed with coronavirus during their trip.
The cover is provided by the airline and is free of charge to customers, regardless of class of travel or destination and is effective immediately for passengers flying with Emirates until October 31. The cover is valid for 31 days from when they fly the first sector of their journey. This means that passengers can continue to benefit from the coverage even if they travel to another city after arriving at their Emirates destination.
Coverage is automatic on booking the flight, there is no need to fill-in additional forms. Anyone affected by coronavirus during their trip should contact the airline’s hotline.
“Emirates has worked hard to put in place measures at every step of the customer journey to mitigate the risk of infection,” said Emirate group chairman and chief executive Sheikh Ahmed bin Saeed Al Maktoum. “We are now taking it to the next level by being the first in the industry to offer our customers free global cover for COVID-19 medical expenses and quarantine costs should they incur these costs during their travel.”
As borders gradually reopen, Emirates has altered its booking policies. Any customers whose travel plans are disrupted by coronavirus-related flight or travel restrictions should hold onto their ticket. It will be valid for 24 months to rebook and fly at a later time, request travel vouchers to offset against future ticket purchases, or to request a refund.