Etihad offers Covid-friendly check-in from home


Hit the skies running with Etihad's check-in from home service.


Etihad Airways is partnering with off-airport provider DUBZ to offer a ‘check-in from home’ service.


Etihad passengers in Abu Dhabi can check-in for their flight, pick their seat and organise their boarding pass from the comfort of their home or hotel.


A home Covid-19 PCR test can also be arranged through the airline’s medical partner, LifeDx. A certified LifeDx nurse carries out the test and results are sent by email or SMS between 24 and 48 hours later.


Guests must book the service online at least seven hours before their flight. Check-in agents will then be dispatched to the specified address between 8am and 8pm. The agent will check travel documents, complete the check-in process and collect guests’ bags. Extra baggage allowance can be arranged and paid for at this time and priority boarding, priority bag tags and bag disinfection added for an extra fee.


Once at the airport, non-transit passengers that have used the home check-in service can skip the queues.


“Etihad is continuously looking to enhance the travel experience and with this latest initiative, the airline is giving guests more convenient travel options,” said Etihad Airways’ John Wright. “Especially during the Covid pandemic, the home check-in service also limits human interaction at the airport as guests are able to head straight to immigration and avoid long lines at the airport.


More details are available online.


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