Virgin Atlantic is currently flying direct from Hong Kong to Heathrow.
The insurance policy has been developed with Allianz Assistance and offers comprehensive cover if a Virgin Atlantic customer or travel companion falls ill with covid-19 while on a trip. The cover will apply automatically to flights booked with Virgin Atlantic, even if the flight is operated by a partner airline or a Joint Venture carrier.
“This industry-leading Virgin Atlantic COVID-19 Cover ensures customers can continue to fly safe and fly well with us,” said Juha Jarvinen, chief commercial officer at Virgin Atlantic. “It applies in parallel to existing travel insurance policies which may now exclude COVID-19, and provides comprehensive cover for coronavirus, recognising the needs of our customers as we restart services.”
In July, Emirates became the first airline in the world to offer health cover against covid-19. The Dubai-based carrier announced that it would cover medical expenses up to EUR150,000 and quarantine costs of EUR100 per day for 14 days should a passenger be diagnosed with coronavirus during their trip.
Included in the Virgin Atlantic insurance policy are emergency medical costs and associated expenses such as transport, accommodation and repatriation (including private air ambulance where necessary) up to GPB500,000, as well as expenses incurred up to GBP3,000 if a customer is denied boarding at departure or destination or is held in quarantine due to suspected covid-19 during a trip.
The complimentary cover starts from the point of booking and ends when the customer returns home, or to a hospital, in their home country. One-way trips are also included, with the cover valid until the end of the journey which is defined as 12 hours after the arrival of the customer’s final flight.
No excess is payable and there are no restrictions on age, travel class or length of journey.
Flexible booking policies include customers having the option to make up to two date changes to their flights, with rebooking available until September 30 2022.
Testing requirements for countries that Virgin Atlantic currently flies to can be found here.